/* Customer support renewal — shared by PC and mobile routes. */
:root {
  --cs-ink: var(--bj-ink, #181817);
  --cs-text: var(--bj-muted, #66635e);
  --cs-soft: var(--bj-tertiary, #918e87);
  --cs-line: var(--bj-line, #ece9e6);
  --cs-paper: var(--bj-clean, #fff);
  --cs-wash: var(--bj-product-stage, #f7f5f1);
  --cs-answer-surface: var(--bj-footer-surface, var(--bj-header-surface, #fdfdfc));
  --cs-focus: var(--bj-charcoal, #1a1a18);
}
/* Legacy PC head wraps support bodies in a fixed table. */
#content_wrapper,
#content_wrapper > tbody,
#content_wrapper > tbody > tr,
#content_wrapper > tbody > tr > td.fsz {
  width: 100% !important;
  max-width: 100% !important;
  table-layout: fixed !important;
}
#tail_area.bj-compact-footer {
  left: 0 !important;
  width: 100% !important;
  margin-right: 0 !important;
  margin-left: 0 !important;
}
.productNameTopTitle { display: none !important; }

.cs-renewal,
.fw-wrap {
  width: min(var(--bj-content-max, 1000px), calc(100% - (var(--bj-page-gutter, 24px) * 2))) !important;
  margin-inline: auto !important;
  color: var(--cs-text) !important;
  font-family: var(--bj-font-family, 'Pretendard Variable', Pretendard, 'Noto Sans KR', sans-serif) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  -webkit-font-smoothing: antialiased;
}
.cs-renewal *, .fw-wrap * { box-sizing: border-box; }
.cs-visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}
.cs-renewal { padding: 0 0 var(--bj-space-4, 64px); }
.cs-hero {
  padding: var(--bj-space-4, 64px) 0;
  border-bottom: 1px solid var(--cs-ink);
}
.cs-hero .cs-renewal__intro { max-width: 760px; margin: 0 !important; }
.cs-renewal__title {
  margin: 0 !important;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-display, 36px) !important;
  font-weight: var(--bj-type-display-weight, 600) !important;
  line-height: var(--bj-type-display-line, 1.24) !important;
  letter-spacing: -.035em !important;
}
.cs-renewal__lead {
  max-width: 42em;
  margin: var(--bj-space-2, 16px) 0 0 !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}

.cs-search {
  width: min(100%, 760px);
  min-height: 56px;
  margin-top: var(--bj-space-3, 32px);
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr) 40px;
  align-items: center;
  gap: var(--bj-space-1, 8px);
  padding: 0 8px 0 16px;
  border: 1px solid var(--cs-line);
  border-radius: var(--bj-control-radius, 8px);
  background: var(--cs-paper);
}
.cs-search:focus-within { border-color: var(--cs-ink); outline: 2px solid transparent; }
.cs-search__icon, .cs-search button { display: inline-flex; align-items: center; justify-content: center; color: var(--cs-ink); }
.cs-search svg { width: 24px; height: 24px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.cs-search input {
  min-width: 0;
  height: 52px;
  padding: 0 !important;
  border: 0 !important;
  outline: 0 !important;
  background: transparent !important;
  color: var(--cs-ink) !important;
  font: inherit !important;
  font-size: var(--bj-type-body, 16px) !important;
}
.cs-search input::placeholder { color: var(--cs-soft); opacity: 1; }
.cs-search input::-webkit-search-cancel-button { cursor: pointer; }
.cs-search button {
  width: 40px;
  height: 40px;
  padding: 0;
  border: 0;
  border-radius: var(--bj-control-radius, 8px);
  background: transparent;
  cursor: pointer;
}
.cs-search button:hover { background: var(--cs-wash); }

.cs-renewal__section { padding-top: var(--bj-space-4, 64px); }
.cs-renewal__section-head {
  display: flex;
  align-items: end;
  justify-content: space-between;
  gap: var(--bj-space-3, 32px);
  margin-bottom: var(--bj-space-3, 32px);
  text-align: left !important;
}
.cs-renewal__section-head > div { width: auto !important; margin: 0 !important; text-align: left !important; }
.cs-renewal__section h2 {
  margin: 0 !important;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-section, 28px) !important;
  font-weight: var(--bj-type-section-weight, 600) !important;
  line-height: var(--bj-type-section-line, 1.35) !important;
  letter-spacing: -.025em !important;
  text-align: left !important;
}
.cs-renewal__section-head p {
  margin: var(--bj-space-1, 8px) 0 0 !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  text-align: left !important;
}

.cs-support-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: var(--bj-space-2, 16px);
}
.cs-support-grid article {
  min-width: 0;
  min-height: 248px;
  padding: 24px;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  border: 1px solid var(--cs-line);
  border-radius: var(--bj-control-radius, 8px);
  background: var(--cs-paper);
}
.cs-support-icon {
  width: 40px;
  height: 40px;
  margin-bottom: var(--bj-space-2, 16px);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--cs-ink);
}
.cs-support-icon svg, .cs-quick-link svg {
  width: 28px;
  height: 28px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.55;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.cs-support-grid h3 {
  margin: 0 0 var(--bj-space-1, 8px) !important;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-subsection, 20px) !important;
  font-weight: var(--bj-type-subsection-weight, 600) !important;
  line-height: var(--bj-type-subsection-line, 1.5) !important;
}
.cs-support-grid p {
  margin: 0 !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-support-grid .cs-button,
.cs-support-grid__phone,
.cs-support-item__actions { margin-top: auto; }
.cs-support-grid__phone {
  width: auto !important;
  white-space: nowrap;
}
.cs-support-item__actions { display: flex; align-items: center; gap: var(--bj-space-2, 16px); }
.cs-text-link,
.cs-section-link {
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-control, 15px) !important;
  font-weight: var(--bj-type-control-weight, 500) !important;
  line-height: var(--bj-type-control-line, 1.6) !important;
  text-decoration: underline !important;
  text-underline-offset: 4px;
  white-space: nowrap;
}
.cs-contact__note {
  margin: var(--bj-space-2, 16px) 0 0 !important;
  color: var(--cs-soft) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
  text-align: right;
}

.cs-button,
.fw-wrap .fw-btn {
  min-height: 52px !important;
  padding: 0 20px !important;
  border: 1px solid var(--cs-line) !important;
  border-radius: var(--bj-control-radius, 8px) !important;
  background: var(--cs-paper) !important;
  color: var(--cs-ink) !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-family: inherit !important;
  font-size: var(--bj-type-action, 16px) !important;
  font-weight: var(--bj-type-action-weight, 700) !important;
  line-height: var(--bj-type-action-line, 1.5) !important;
  text-decoration: none !important;
  cursor: pointer;
  transition: background .15s ease, color .15s ease, border-color .15s ease;
}
.cs-button:hover, .fw-wrap .fw-btn:hover { background: var(--cs-wash) !important; border-color: var(--cs-ink) !important; }
.cs-button--primary,
.fw-wrap .fw-btn-primary,
.fw-wrap .fw-actions > .fw-btn:only-child { background: var(--cs-ink) !important; border-color: var(--cs-ink) !important; color: #fff !important; }
.cs-button--primary:hover, .fw-wrap .fw-btn-primary:hover { background: #000 !important; }
.cs-button:focus-visible,
.cs-section-link:focus-visible,
.cs-quick-link:focus-visible,
.cs-search button:focus-visible,
.fw-wrap :focus-visible,
.faq-tab:focus-visible { outline: 2px solid var(--cs-focus) !important; outline-offset: 3px; }
/* Block surface focus: FAQ rows, FAQ tabs and quick text links underline their label; no box. */
.cs-renewal .faq-question:focus-visible,
.cs-renewal .faq-tab:focus-visible,
.cs-quick-links a:focus-visible,
.cs-quick-links button:focus-visible { outline: none !important; }
.cs-renewal .faq-question:focus-visible .faq-question__label,
.cs-renewal .faq-tab:focus-visible,
.cs-quick-links a:focus-visible,
.cs-quick-links button:focus-visible { text-decoration: underline; text-decoration-thickness: 2px; text-underline-offset: 4px; }

.cs-quick-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  border-top: 1px solid var(--cs-line);
  border-bottom: 1px solid var(--cs-line);
}
.cs-quick-link {
  min-width: 0;
  min-height: 112px;
  padding: 20px 16px;
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  border: 0;
  background: transparent;
  color: var(--cs-ink) !important;
  text-align: left;
  text-decoration: none !important;
  cursor: pointer;
}
.cs-quick-link + .cs-quick-link { border-left: 1px solid var(--cs-line); }
.cs-quick-link:hover { background: var(--cs-wash); }
.cs-quick-link__icon { width: 32px; height: 32px; display: inline-flex; align-items: center; justify-content: center; }
.cs-quick-link svg { width: 24px; height: 24px; }
.cs-quick-link strong {
  display: block;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-control-weight, 500) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-quick-link small {
  display: block;
  margin-top: 2px;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  font-weight: var(--bj-type-caption-weight, 400) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
}
.cs-quick-link i { font-style: normal; font-size: 18px; color: var(--cs-soft); }

.cs-section-link {
  padding: 0;
  border: 0;
  background: transparent;
  cursor: pointer;
  text-decoration: none !important;
}
.cs-section-link span { margin-left: 6px; }
.cs-process-summary {
  position: relative;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  padding-top: 4px;
}
.cs-process-summary::before {
  position: absolute;
  top: 11px;
  right: calc(16.666% + 8px);
  left: calc(16.666% + 8px);
  height: 1px;
  background: var(--cs-line);
  content: '';
}
.cs-process-summary > div {
  position: relative;
  min-width: 0;
  padding: 0 24px 24px 0;
  border-bottom: 1px solid var(--cs-line);
}
.cs-process-summary > div + div { padding-left: 24px; border-left: 1px solid var(--cs-line); }
.cs-process-summary__node {
  position: relative;
  z-index: 1;
  width: 16px;
  height: 16px;
  margin: 0 0 var(--bj-space-2, 16px);
  display: block;
  border: 4px solid var(--cs-paper);
  border-radius: 50%;
  background: var(--cs-ink);
  box-shadow: 0 0 0 1px var(--cs-ink);
}
.cs-process-summary b {
  display: block;
  margin-bottom: var(--bj-space-1, 8px);
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-control-weight, 500) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-process-summary > div > span:last-child {
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}

.cs-renewal #faq_loader { min-height: 180px; }
.cs-renewal .faq-category-shell { position: relative; width: 100%; min-width: 0; margin-top: 4px; overflow: hidden; }
.cs-renewal #faq_tab {
  width: 100% !important;
  display: flex !important;
  align-items: stretch;
  gap: 28px !important;
  overflow-x: auto;
  padding: 0 !important;
  border-bottom: 1px solid var(--cs-line);
  text-align: left !important;
  scrollbar-width: none;
}
.cs-renewal #faq_tab::-webkit-scrollbar { display: none; }
.cs-renewal .faq-tab {
  position: relative;
  flex: 0 0 auto;
  min-width: 0;
  min-height: 52px;
  padding: 0 2px;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--cs-text);
  font-family: inherit !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  cursor: pointer;
  text-align: center;
  white-space: nowrap;
}
.cs-renewal .faq-tab:hover { background: transparent; color: var(--cs-ink); }
.cs-renewal .faq-tab[aria-selected='true'] {
  background: transparent;
  color: var(--cs-ink);
  font-weight: var(--bj-type-nav-weight, 600) !important;
}
.cs-renewal .faq-tab[aria-selected='true']::after {
  position: absolute;
  right: 0;
  bottom: -1px;
  left: 0;
  height: 2px;
  background: var(--cs-ink);
  content: '';
}
.faq-search-summary,
.faq-search-summary * {
  margin: 24px 0 0 !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.faq-search-summary * { margin: 0 !important; }
.faq-search-summary strong { color: var(--cs-ink) !important; font-weight: var(--bj-type-nav-weight, 600) !important; }
.cs-renewal .qna_table_wrapper { margin-top: 0 !important; border-top: 0 !important; }
.cs-renewal .common_table { width: 100% !important; border-collapse: collapse !important; table-layout: fixed; }
.cs-renewal .faq-question {
  display: block !important;
  width: 100%;
  min-height: 64px;
  padding: 18px 52px 18px 8px;
  border: 0;
  background: transparent;
  color: var(--cs-ink);
  position: relative;
  text-align: left;
  font-family: inherit !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  white-space: normal !important;
  word-break: keep-all !important;
  overflow-wrap: break-word;
  cursor: pointer;
}
.cs-renewal .faq-question:hover { background: transparent; }
.cs-renewal .faq-question__label {
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: inherit !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  text-decoration: none;
}
.cs-renewal .faq-question:hover .faq-question__label {
  text-decoration-line: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 4px;
}
.cs-renewal .faq-question__toggle {
  position: absolute;
  right: 12px;
  top: 50%;
  width: 18px;
  height: 18px;
  transform: translateY(-50%);
  color: var(--cs-soft);
}
.cs-renewal .faq-question__toggle::before,
.cs-renewal .faq-question__toggle::after {
  position: absolute;
  top: 50%;
  left: 50%;
  width: 12px;
  height: 1.5px;
  background: currentColor;
  border-radius: 1px;
  content: '';
  transform: translate(-50%, -50%);
  transition: transform .16s ease;
}
.cs-renewal .faq-question__toggle::after { transform: translate(-50%, -50%) rotate(90deg); }
.cs-renewal .faq-question[aria-expanded='true'] {
  font-weight: var(--bj-type-nav-weight, 600) !important;
}
.cs-renewal .faq-question[aria-expanded='true'] .faq-question__toggle::after {
  transform: translate(-50%, -50%) rotate(0deg);
}
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td {
  padding: 24px 20px !important;
  border-bottom: 1px solid var(--cs-line);
  background: var(--cs-answer-surface);
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child,
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child * {
  color: inherit !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child {
  word-break: keep-all;
  overflow-wrap: break-word;
}
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child strong,
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child b { font-weight: var(--bj-type-nav-weight, 600) !important; }
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child em,
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child i { font-style: italic !important; }
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child u { text-decoration: underline !important; }
.cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td > div:first-child img { max-width: 100%; height: auto; }
.cs-renewal .faq-answer td > div[style*='text-align:right'] { margin-top: 16px; }
.cs-renewal .faq-answer td > div[style*='text-align:right'] a {
  color: var(--bj-brand) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  font-weight: var(--bj-type-nav-weight, 600) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
  text-decoration: none !important;
}
.cs-renewal .faq-answer td > div[style*='text-align:right'] a:hover { text-decoration: underline !important; }
.cs-renewal .faq-empty td {
  padding: 40px 16px !important;
  border-bottom: 1px solid var(--cs-line);
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  text-align: center;
}

.cs-renewal .notice_table_wrapper tbody tr.notice_row > td { min-height: 56px !important; padding-top: 16px !important; padding-bottom: 16px !important; }
.cs-renewal .notice_table_wrapper tbody tr.notice_row > td *,
.cs-renewal .notice_table_wrapper tbody tr.notice_row > td span.notice_title_text {
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-renewal .notice_table_wrapper tbody tr.notice_row > td > span.notice_date,
.cs-renewal .notice_table_wrapper tbody tr.notice_row > td > span.bj-new-badge {
  font-size: var(--bj-type-caption, 14px) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
}
.cs-renewal .notice_table_wrapper .notice_memo_inner,
.cs-renewal .notice_table_wrapper .notice_memo_inner * {
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-body-weight, 400) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
  letter-spacing: normal !important;
}
.cs-renewal .notice_table_wrapper tbody tr.notice_memo_row > td {
  background: var(--cs-answer-surface) !important;
  color: var(--cs-text) !important;
}
.cs-renewal .notice_table_wrapper .notice_memo_inner strong,
.cs-renewal .notice_table_wrapper .notice_memo_inner b {
  font-weight: var(--bj-type-nav-weight, 600) !important;
}

.cs-proof {
  display: flex;
  align-items: center;
  gap: var(--bj-space-2, 16px);
  margin-top: var(--bj-space-4, 64px);
  padding-top: var(--bj-space-3, 32px);
  border-top: 1px solid var(--cs-line);
}
.cs-proof img { width: 72px; height: 72px; object-fit: contain; }
.cs-proof strong {
  display: block;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-control-weight, 500) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.cs-proof span {
  color: var(--cs-text) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
}

/* Shared 1:1 inquiry task surfaces. */
.fw-wrap {
  width: min(900px, calc(100% - (var(--bj-page-gutter, 24px) * 2))) !important;
  padding: var(--bj-space-4, 64px) 0 !important;
  min-height: calc(100vh - 240px);
}
.fw-wrap .fw-header { display: block !important; padding: 0 0 var(--bj-space-3, 32px) !important; margin: 0 !important; border-bottom: 1px solid var(--cs-ink); }
.fw-wrap .fw-eyebrow {
  margin: 0 0 var(--bj-space-1, 8px) !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  font-weight: var(--bj-type-caption-weight, 400) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
}
.fw-wrap .fw-title {
  margin: 0 !important;
  color: var(--cs-ink) !important;
  font-size: var(--bj-type-page, 28px) !important;
  font-weight: var(--bj-type-page-weight, 700) !important;
  line-height: var(--bj-type-page-line, 1.35) !important;
  letter-spacing: -.025em !important;
}
.fw-wrap .fw-subtitle {
  max-width: 42em;
  margin: var(--bj-space-1, 8px) 0 0 !important;
  color: var(--cs-text) !important;
  font-size: var(--bj-type-body, 16px) !important;
  line-height: var(--bj-type-body-line, 1.6) !important;
}
.fw-wrap .fw-card,
.fw-wrap .qna-list,
.fw-wrap .qna-card { width: 100% !important; margin: 0 !important; padding: 0 !important; border: 0 !important; border-radius: 0 !important; box-shadow: none !important; background: transparent !important; overflow: visible !important; }
.fw-wrap .fw-sec,
.fw-wrap .qna-row,
.fw-wrap .qna-block { padding: var(--bj-space-3, 32px) 0 !important; border-bottom: 1px solid var(--cs-line) !important; }
.fw-wrap .fw-sec + .fw-sec,
.fw-wrap .qna-block + .qna-block { border-top: 0 !important; }
.fw-wrap .fw-label { margin-bottom: var(--bj-space-1, 8px) !important; color: var(--cs-ink) !important; font-size: var(--bj-type-control, 15px) !important; font-weight: var(--bj-type-control-weight, 500) !important; line-height: var(--bj-type-control-line, 1.6) !important; }
.fw-wrap .fw-input, .fw-wrap .fw-textarea { border-radius: var(--bj-control-radius, 8px) !important; font-size: var(--bj-type-control, 15px) !important; line-height: var(--bj-type-control-line, 1.6) !important; }
.fw-wrap .fw-chips { gap: var(--bj-space-1, 8px) !important; }
.fw-wrap .fw-chip span { border-radius: var(--bj-control-radius, 8px) !important; font-size: var(--bj-type-control, 15px) !important; line-height: var(--bj-type-control-line, 1.6) !important; }
.fw-wrap .fw-chip input:checked + span { background: var(--cs-ink) !important; border-color: var(--cs-ink) !important; }
.fw-wrap .fw-actions { justify-content: flex-end !important; margin-top: var(--bj-space-3, 32px) !important; }
.fw-wrap .qna-row { padding-inline: 0 !important; }
.fw-wrap .qna-status { border-radius: 4px !important; font-size: var(--bj-type-caption, 14px) !important; }
.fw-wrap .qna-block.is-answer,
.fw-wrap .qna-block.is-waiting { background: var(--cs-wash) !important; padding-inline: 24px !important; }
.fw-wrap .qna-pager a, .fw-wrap .qna-pager span { border-radius: 4px !important; }

.fw-write .fw-card { display: grid !important; grid-template-columns: repeat(3, minmax(0, 1fr)); column-gap: var(--bj-space-2, 16px); }
.fw-write .fw-card > .fw-sec { width: auto !important; min-width: 0; max-width: none !important; margin: 0 !important; justify-self: stretch !important; }
.fw-write .fw-card > .fw-sec > div { max-width: none !important; margin-right: 0 !important; margin-left: 0 !important; }
.fw-write .fw-sec--contact { padding: 24px 0 !important; border-bottom: 0 !important; }
.fw-write .fw-sec--wide { grid-column: 1 / -1; }
.fw-write .fw-sec--category { border-top: 1px solid var(--cs-line) !important; }
.fw-write .fw-chips { display: grid !important; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--bj-space-1, 8px) !important; }
.fw-write .fw-chip { min-width: 0; }
.fw-write .fw-chip span { width: 100%; min-height: 48px; padding: 0 12px; display: flex; align-items: center; justify-content: center; text-align: center; }
.fw-write .fw-textarea { min-height: 200px !important; }

@media (max-width: 900px) {
  .cs-support-grid { grid-template-columns: 1fr 1fr; }
  .cs-support-grid article:first-child { grid-column: 1 / -1; min-height: 220px; }
  .cs-quick-grid { grid-template-columns: 1fr 1fr; }
  .cs-quick-link:nth-child(3) { border-left: 0; border-top: 1px solid var(--cs-line); }
  .cs-quick-link:nth-child(4) { border-top: 1px solid var(--cs-line); }
  .cs-renewal #faq_tab {
    display: flex !important;
    flex-wrap: nowrap !important;
    overflow-x: auto;
    scrollbar-width: none;
    scroll-snap-type: x proximity;
  }
  .cs-renewal .faq-category-shell { overflow: hidden; }
  .cs-renewal .faq-category-shell::after {
    position: absolute;
    top: 1px;
    right: 0;
    width: 28px;
    height: 54px;
    background: linear-gradient(90deg, rgba(255,255,255,0), var(--cs-paper));
    pointer-events: none;
    content: '';
  }
  .cs-renewal #faq_tab::-webkit-scrollbar { display: none; }
  .cs-renewal .faq-tab { flex: 0 0 auto !important; scroll-snap-align: start; }
}

@media (max-width: 680px) {
  .cs-renewal, .fw-wrap { width: calc(100% - (var(--bj-page-gutter-mobile, 16px) * 2)) !important; }
  .cs-renewal { padding-bottom: var(--bj-space-4, 48px) !important; }
  .fw-wrap { padding: var(--bj-space-4, 48px) 0 !important; }
  .cs-hero { padding: var(--bj-space-4, 48px) 0; }
  .cs-renewal__title { font-size: var(--bj-type-display, 30px) !important; }
  .cs-search { min-height: 52px; margin-top: var(--bj-space-3, 24px); }
  .cs-search input { height: 48px; }
  .cs-renewal__section { padding-top: var(--bj-space-4, 48px); }
  .cs-renewal__section-head { display: block; margin-bottom: var(--bj-space-3, 24px); }
  .cs-renewal__section h2 { font-size: var(--bj-type-section, 24px) !important; }
  .cs-section-link { margin-top: var(--bj-space-2, 16px); }
  .cs-support-grid { grid-template-columns: 1fr; }
  .cs-support-grid { gap: 12px; }
  .cs-support-grid article,
  .cs-support-grid article:first-child { grid-column: auto; min-height: 0; padding: 16px; }
  .cs-support-icon { width: 36px; height: 36px; margin-bottom: 8px; }
  .cs-support-grid .cs-button, .cs-support-grid__phone, .cs-support-item__actions { margin-top: var(--bj-space-2, 16px); }
  .cs-support-item__actions { width: 100%; display: grid; grid-template-columns: minmax(0, 1fr) auto; }
  .cs-button { width: 100%; }
  .cs-contact__note { text-align: left; }
  .cs-quick-link { min-height: 120px; padding: 16px 12px; grid-template-columns: 28px minmax(0, 1fr); align-content: center; }
  .cs-quick-link i { display: none; }
  .cs-quick-link__icon { width: 28px; }
  .cs-process-summary { grid-template-columns: 1fr; padding-left: 8px; }
  .cs-process-summary::before { top: 8px; right: auto; bottom: 32px; left: 15px; width: 1px; height: auto; }
  .cs-process-summary > div,
  .cs-process-summary > div + div { padding: 0 0 24px 40px; border: 0; }
  .cs-process-summary > div:last-child { padding-bottom: 0; }
  .cs-process-summary__node { position: absolute; top: 0; left: 0; }
  .cs-renewal .faq-tab { flex: 0 0 auto !important; min-height: 52px; font-size: var(--bj-type-body, 16px) !important; }
  .cs-renewal .faq-question { padding-right: 40px; padding-left: 8px; }
  .cs-renewal .faq-question__label {
    display: block;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }
  .cs-renewal .qna_table_wrapper tr.faq-answer > td.answer_td { padding: 20px 20px 24px !important; }
  .cs-proof { margin-top: var(--bj-space-4, 48px); padding-top: var(--bj-space-3, 24px); }
  .fw-wrap .fw-title { font-size: var(--bj-type-page, 28px) !important; }
  .fw-wrap .fw-actions { flex-direction: column-reverse !important; }
  .fw-wrap .fw-btn { width: 100% !important; }
  .fw-wrap .qna-row { gap: var(--bj-space-1, 8px) !important; }
  .fw-wrap .qna-row-chev { display: none; }
  .fw-write .fw-card { grid-template-columns: 1fr !important; }
  .fw-write .fw-sec--wide { grid-column: auto; }
  .fw-write .fw-sec--contact { padding: 24px 0 !important; border-bottom: 1px solid var(--cs-line) !important; }
  .fw-write .fw-chips { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .fw-wrap .fw-input, .fw-wrap .fw-textarea, .fw-wrap .fw-chip span, .fw-wrap .fw-label { font-size: var(--bj-type-control, 16px) !important; }
}

/* Customer support system v2 — page-level information architecture and task flows. */
body.customer-support-page {
  overflow-x: clip !important;
  background: var(--cs-paper) !important;
}
body.customer-support-page #content_wrapper,
body.customer-support-page #content_wrapper > tbody,
body.customer-support-page #content_wrapper > tbody > tr,
body.customer-support-page #content_wrapper > tbody > tr > td {
  height: auto !important;
  min-height: 0 !important;
}
body.customer-support-page #tail_area.bj-compact-footer {
  position: relative !important;
  right: auto !important;
  bottom: auto !important;
  left: auto !important;
  width: 100% !important;
  min-width: 0 !important;
  transform: none !important;
}
body.customer-support-page #foot_margin_top {
  display: none !important;
  height: 0 !important;
}

.cs-hero {
  padding: 48px 0 32px;
  border-bottom: 0;
}
.cs-hero .cs-renewal__title {
  font-size: var(--bj-type-section, 28px) !important;
  font-weight: var(--bj-type-section-weight, 600) !important;
  line-height: var(--bj-type-section-line, 1.35) !important;
  letter-spacing: -.025em !important;
}
.cs-renewal__section { padding-top: 56px; }
.cs-renewal__section-head { margin-bottom: 24px; }
.cs-contact--direct { padding-top: 0; }

.cs-faq-tools { margin-bottom: 32px; }
.cs-faq-tools .cs-search { width: 100%; margin-top: 0; }
#faq_view .cs-renewal__section-head { margin-bottom: 20px; }
.cs-renewal .cs-renewal__section-head h2 {
  font-size: var(--bj-type-subsection, 20px) !important;
  font-weight: var(--bj-type-subsection-weight, 600) !important;
  line-height: var(--bj-type-subsection-line, 1.5) !important;
}

.cs-support-grid article {
  min-height: 272px;
  padding: 24px;
}
.cs-support-item > div:not(.cs-support-item__actions) { width: 100%; margin: 0 !important; }
.cs-support-item__actions {
  width: 100%;
  margin-top: auto !important;
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  gap: 8px !important;
}
.cs-button--secondary { background: var(--cs-paper) !important; }
.cs-support-grid__phone { margin-top: auto !important; }
.cs-support-grid .cs-support-grid__phone {
  width: 100% !important;
  min-height: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  justify-content: flex-start !important;
  gap: 12px;
  text-align: left;
}
.cs-support-grid__phone strong {
  color: var(--cs-ink);
  font-size: var(--bj-type-subsection, 20px);
  font-weight: var(--bj-type-subsection-weight, 600);
}
.cs-support-grid__phone span {
  color: var(--cs-text);
  font-size: var(--bj-type-caption, 14px);
  font-weight: var(--bj-type-control-weight, 500);
  text-decoration: underline;
  text-underline-offset: 4px;
}
.cs-support-hours {
  display: block;
  width: 100%;
  margin-top: 10px;
  color: var(--cs-soft) !important;
  font-size: var(--bj-type-caption, 14px) !important;
  line-height: var(--bj-type-caption-line, 1.5) !important;
  text-align: left;
}

.cs-quick-links {
  margin-top: 16px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0;
}
.cs-quick-links a,
.cs-quick-links button {
  min-height: 32px;
  padding: 0 18px;
  border: 0;
  background: transparent;
  color: var(--cs-ink);
  font: inherit;
  font-size: var(--bj-type-body, 16px) !important;
  font-weight: var(--bj-type-control-weight, 500) !important;
  line-height: 32px;
  text-decoration: none;
  text-underline-offset: 4px;
  cursor: pointer;
}
.cs-quick-links > :first-child { padding-left: 0; }
.cs-quick-links > * + * { border-left: 1px solid var(--cs-line) !important; }
.cs-quick-links a:hover,
.cs-quick-links button:hover { text-decoration: underline; }

.cs-service-trust {
  margin-top: 56px;
  padding: 24px 0;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  border-top: 1px solid var(--cs-ink);
  border-bottom: 1px solid var(--cs-line);
}
.cs-service-trust > div { min-width: 0; padding: 0 24px; }
.cs-service-trust > div:first-child { padding-left: 0; }
.cs-service-trust > div + div { border-left: 1px solid var(--cs-line); }
.cs-service-trust strong { display: block; color: var(--cs-ink) !important; font-size: var(--bj-type-body, 16px) !important; }
.cs-service-trust span { display: block; margin-top: 4px; color: var(--cs-text) !important; font-size: var(--bj-type-caption, 14px) !important; line-height: 1.55 !important; }

.faq-mobile-category { display: none; }

.fw-category-field { position: relative; width: 100%; max-width: 480px; }
.fw-select-native {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: -1px;
  padding: 0;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  white-space: nowrap;
  border: 0;
}
.fw-select-trigger {
  width: 100%;
  height: 48px;
  padding: 0 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  border: 1px solid var(--cs-line);
  border-radius: var(--bj-control-radius, 8px);
  background: var(--cs-paper);
  color: var(--cs-ink);
  font: inherit;
  font-size: var(--bj-type-control, 15px);
  text-align: left;
  cursor: pointer;
  transition: border-color .15s ease, box-shadow .15s ease;
}
.fw-select-trigger:hover { border-color: var(--cs-text); }
.fw-category-field.is-open .fw-select-trigger,
.fw-select-trigger:focus-visible { border-color: var(--cs-ink); box-shadow: 0 0 0 1px var(--cs-ink); outline: 0; }
.fw-select-value { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fw-select-chevron {
  width: 16px;
  height: 16px;
  flex: 0 0 16px;
  background: center / 16px 16px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16' fill='none'%3E%3Cpath d='m4 6 4 4 4-4' stroke='%23181817' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  transition: transform .15s ease;
}
.fw-category-field.is-open .fw-select-chevron { transform: rotate(180deg); }
.fw-select-menu {
  position: absolute;
  z-index: 30;
  top: calc(100% + 8px);
  left: 0;
  width: 100%;
  max-height: 280px;
  padding: 8px;
  overflow-y: auto;
  display: none;
  border: 1px solid var(--cs-line);
  border-radius: var(--bj-control-radius, 8px);
  background: var(--cs-paper);
  box-shadow: 0 12px 32px rgba(24, 24, 23, .12);
}
.fw-category-field.is-open .fw-select-menu { display: block; }
.fw-select-option {
  width: 100%;
  min-height: 42px;
  padding: 9px 12px;
  display: flex;
  align-items: center;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--cs-text);
  font: inherit;
  font-size: var(--bj-type-control, 15px);
  line-height: var(--bj-type-control-line, 1.6);
  text-align: left;
  cursor: pointer;
}
.fw-select-option:hover,
.fw-select-option:focus-visible { background: var(--cs-wash); color: var(--cs-ink); outline: 0; }
.fw-select-option.is-selected { background: var(--cs-answer-surface); color: var(--cs-ink); font-weight: var(--bj-type-control-weight, 500); }
.fw-select-option.is-selected::after {
  content: '';
  width: 16px;
  height: 16px;
  margin-left: auto;
  background: center / 16px 16px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16' fill='none'%3E%3Cpath d='m3.5 8 3 3 6-6' stroke='%23181817' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
}
.fw-write .fw-sec--category { padding-bottom: 16px !important; border-bottom: 0 !important; }
.fw-write .fw-sec--content { padding-top: 16px !important; }
.fw-wrap.fw-write {
  min-height: 0 !important;
  padding-bottom: var(--bj-space-3, 32px) !important;
}

.fw-write .bje {
  width: 100%;
  min-width: 0;
  --bje-toolbar-surface: var(--cs-answer-surface);
  border-color: var(--cs-line);
  border-radius: var(--bj-control-radius, 8px);
  background: var(--cs-paper);
  transition: border-color .15s ease, box-shadow .15s ease;
}
.fw-write .bje:focus-within {
  border-color: var(--cs-ink);
  box-shadow: 0 0 0 1px var(--cs-ink);
}
.fw-write .bje-toolbar {
  width: 100%;
  max-width: 100%;
  min-height: 48px;
  padding: 6px 10px;
  border-bottom-color: var(--cs-line);
  background: var(--cs-answer-surface);
}
.fw-write .bje-tb-sep { background: var(--cs-line); }
.fw-write .bje-tb-btn { color: var(--cs-text); }
.fw-write .bje-tb-btn:hover,
.fw-write .bje-tb-btn.is-active { background: var(--cs-wash); color: var(--cs-ink); }
.fw-write .bje-area {
  padding: 18px;
  color: var(--cs-ink);
  font-size: var(--bj-type-body, 16px);
  font-weight: var(--bj-type-body-weight, 400);
  line-height: var(--bj-type-body-line, 1.6);
}
.fw-write .bje-area.bje-is-empty::before { top: 18px; left: 18px; color: var(--cs-soft); }

.qna-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin: 24px 0 !important;
  border-top: 1px solid var(--cs-ink);
  border-bottom: 1px solid var(--cs-line);
}
.qna-summary > div { padding: 18px 20px; margin: 0 !important; }
.qna-summary > div + div { border-left: 1px solid var(--cs-line); }
.qna-summary strong { display: block; color: var(--cs-ink); font-size: 22px; line-height: 1.2; }
.qna-summary span { display: block; margin-top: 6px; color: var(--cs-text); font-size: var(--bj-type-caption, 14px); }
.qna-filter { display: flex; gap: 24px; margin: 0; border-bottom: 1px solid var(--cs-ink); }
.qna-filter a { min-height: 48px; display: inline-flex; align-items: center; border-bottom: 2px solid transparent; color: var(--cs-text) !important; font-size: var(--bj-type-body, 16px); text-decoration: none !important; }
.qna-filter a[aria-current='page'] { border-color: var(--cs-ink); color: var(--cs-ink) !important; font-weight: 600; }
.fw-wrap .qna-list { border-top: 0 !important; border-bottom: 1px solid var(--cs-line) !important; }
.fw-wrap .qna-empty { min-height: 160px; padding: 48px 20px !important; display: flex; align-items: center; justify-content: center; color: var(--cs-text) !important; font-size: var(--bj-type-body, 16px) !important; line-height: var(--bj-type-body-line, 1.6) !important; }
.fw-wrap .qna-row { min-height: 92px; }

@media (max-width: 680px) {
  body.customer-support-page #content_wrapper,
  body.customer-support-page #content_wrapper > tbody,
  body.customer-support-page #content_wrapper > tbody > tr,
  body.customer-support-page #content_wrapper > tbody > tr > td {
    display: block !important;
    width: 100% !important;
  }
  body.customer-support-page .bj-compact-footer__main,
  body.customer-support-page .bj-compact-footer__bottom {
    width: auto !important;
    max-width: none !important;
    margin-right: 16px !important;
    margin-left: 16px !important;
  }
  .cs-hero { padding: 40px 0 28px; }
  .cs-renewal__section { padding-top: 44px; }
  .cs-contact--direct { padding-top: 0; }
  .cs-renewal__section-head { margin-bottom: 20px; }
  .cs-faq-tools { margin-bottom: 24px; }
  .cs-support-grid article,
  .cs-support-grid article:first-child {
    min-height: 0 !important;
    padding: 20px !important;
  }
  .cs-support-grid article:first-child { min-height: 184px !important; }
  .cs-support-grid article:nth-child(2) { min-height: 178px !important; }
  .cs-support-grid article:nth-child(3) { min-height: 164px !important; }
  .cs-support-icon {
    width: 28px;
    height: 28px;
    margin-bottom: 8px;
  }
  .cs-support-icon svg { width: 24px; height: 24px; }
  .cs-support-grid h3 { margin-bottom: 4px !important; }
  .cs-support-grid p {
    font-size: var(--bj-type-control, 15px) !important;
    line-height: var(--bj-type-control-line, 1.6) !important;
  }
  .cs-support-grid .cs-button,
  .cs-support-grid__phone,
  .cs-support-item__actions { margin-top: 12px !important; }
  .cs-support-grid .cs-button { min-height: 48px !important; }
  .cs-support-item__actions { grid-template-columns: repeat(2, minmax(0, 1fr)) !important; }
  .cs-support-grid__phone { width: 100% !important; }
  .cs-support-hours { margin-top: 6px; }
  .cs-quick-links { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0; }
  .cs-quick-links a,
  .cs-quick-links button {
    min-height: 48px;
    padding: 6px 10px;
    font-size: var(--bj-type-body, 16px) !important;
    line-height: 1.4;
    text-align: center;
  }
  .cs-quick-links > :first-child {
    grid-column: 1 / -1;
    padding-left: 10px;
    border-bottom: 1px solid var(--cs-line) !important;
  }
  .cs-quick-links > :nth-child(2) { border-left: 0 !important; }
  .cs-service-trust { grid-template-columns: 1fr; margin-top: 44px; padding: 0; }
  .cs-service-trust > div,
  .cs-service-trust > div:first-child { padding: 18px 0; }
  .cs-service-trust > div + div { border-top: 1px solid var(--cs-line); border-left: 0; }

  .cs-renewal #faq_tab { display: none !important; }
  .cs-renewal .faq-category-shell::after { display: none !important; }
  .faq-mobile-category { display: block; }
  .faq-mobile-category > span {
    display: block;
    margin-bottom: 8px;
    color: var(--cs-text);
    font-size: var(--bj-type-body, 16px);
    font-weight: var(--bj-type-control-weight, 500);
  }
  .faq-mobile-category select { width: 100%; height: 48px; padding: 0 40px 0 14px; border: 1px solid var(--cs-line); border-radius: var(--bj-control-radius, 8px); background: var(--cs-paper); color: var(--cs-ink); font: inherit; font-size: var(--bj-type-body, 16px); }

  .cs-renewal .notice_table_wrapper tbody tr.notice_row > td { padding: 16px 40px 16px 20px !important; }
  .cs-renewal .notice_table_wrapper tbody tr.notice_row > td > span.notice_title_text { display: -webkit-box !important; padding: 0 !important; overflow: hidden; -webkit-box-orient: vertical; -webkit-line-clamp: 2; white-space: normal !important; }
  .cs-renewal .notice_table_wrapper tbody tr.notice_row > td > span.notice_date { position: static !important; display: block !important; margin-top: 6px; transform: none !important; }

  .fw-select-trigger,
  .fw-select-option { font-size: var(--bj-type-control, 16px); }
  .fw-category-field { max-width: none; }
  .fw-select-menu { max-height: 248px; }
  .fw-wrap.fw-write { padding-bottom: var(--bj-space-3, 32px) !important; }
  .fw-write .bje-toolbar { padding: 5px 8px; }
  .fw-write .bje-area { padding: 16px; }
  .fw-write .bje-area.bje-is-empty::before { top: 16px; left: 16px; }
  .qna-summary { margin-top: 20px !important; }
  .qna-summary > div { padding: 14px 10px; text-align: center; }
  .qna-summary strong { font-size: 20px; }
  .qna-filter { gap: 18px; overflow-x: auto; }
  .qna-filter a { flex: 0 0 auto; }
  .fw-wrap .qna-row { min-height: 104px; padding: 18px 0 !important; }
  .fw-wrap .qna-status { align-self: flex-start; }
}
.fw-history {
  min-height: 0 !important;
  padding-bottom: var(--bj-space-3, 32px) !important;
}
.fw-history .fw-header { border-bottom: 0 !important; }